Operations management : improving customer service

Author(s)

• Schonberger, Richard
• Knod, Edward M.

Bibliographic Information

Operations management : improving customer service

Richard J. Schonberger, Edward M. Knod, Jr

Irwin, c1991

4th ed., International student ed

• International ed

Note

Includes bibliographical references and index

Details

• NCID: BA11872965
• ISBN:
  • 0256098816
  • 0256082405
• LCCN: 90044669
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Homewood, IL
• Pages/Volumes: xvii, 926 p.
• Size: 23 cm
• Classification:
  • LCC : TS155
  • DC20 : 658.5
• Subject Headings:
  • LCSH : Production management