Case studies in organizational communication
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Bibliographic Information
Case studies in organizational communication
Guilford Press, c1990
- : hbk.
- : pbk. : alk. paper
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Note
Includes bibliographical references and index
Description and Table of Contents
- Volume
-
: pbk. : alk. paper ISBN 9780898622874
Description
Using a descriptive approach to illuminate the topic, this volume presents accounts of how organizational life is accomplished communicatively in a variety of retail, manufacturing, public service, and newspaper organizations. The cases in this book focus on the ways in which communication creates and maintains organizational realities, with some demonstrating how communication can hinder organizational functioning and others highlighting creative and positive uses of different communication practices. Providing a view of organizational life that reflects the experiences of those who have not only observed, but taken part in its functioning, this volume is unique in the breadth of issues covered, the variety of methodological choices used in gathering data, and the focus itself.
Table of Contents
I. THE INDIVIDUAL AND THE ORGANIZATION.
1. The On-Campus Job Screening Interview, Miller & Jablin.
2. The Tale of Two Careers, Jablin & Miller.
II. ORGANIZATIONAL CULTURE. 3. Organizational Culture and Counterculture: An Uneasy Symbiosis, Martin & Siehl.
4. Corporate Philosophy and Professional Baseball: (Re)Defining the Texas Rangers, Trujillo.
5. Past and Present: Images of Challenger in NASA's Organizational Culture, Brown.
III. ISSUES OF POWER AND ETHICS. 6. Stalking Tiger Brown: Racial Undertones of an Ethical Dilemma, Prather.
7. Power and Sex Roles in the Workplace, Bingham.
8. Communicators Spanning the Boundaries: A Story of Power, Loyalties, and Stress, Allen & Siebert.
9. Stress and Distress in Organizational Life: Too Much Talk and Not Enough Action?, Ray. IV. MANAGERIAL COMMUNICATION. 10. Management Communication Issues in the Family Business: The Case of Oak Ridge Trucking Company, Seibold.
11. Shootout at Midwest Manufacturing: When Supervisors and Staff Clash, James & Dewine.
12. The Indictment: A Superior-Subordinate Confrontation, Downs.
13. Implementing Self-Management at Holiday Inn, Zorn.
V. COMMUNICATION AND ORGANIZATIONAL CHANGE.
14. Changing the Information Culture at the Pearson Company, Fairhurst.
15. Organizational Change at Jones, Lowell, and Smith, Putnam.
16. Unions Learn to Change: The Coming of Toyota to Kentucky, Prather.
17. The Role of Communication in Automating IBM Lexington, Sypher, Sypher, Housel, & Booth.
VI. COMMUNICATION AND NEW TECHNOLOGY.
18. Video Comes to Organizational Communications: The Case of ARCOvision, Ruchinskas , Svenning, & Steinfield.
19. Computer-Mediated Communications in the Organization: Using Electronic Mail at Xerox, Steinfield.
20. TRW Corporation: The Space Park Network Design Decision, Davidson & Housel
- Volume
-
: hbk. ISBN 9780898623093
Description
Using a descriptive approach to illuminate the topic, this volume presents accounts of how organizational life is accomplished communicatively in a variety of retail, manufacturing, public service, and newspaper organizations. The cases in this book focus on the ways in which communication creates and maintains organizational realities, with some demonstrating how communication can hinder organizational functioning and others highlighting creative and positive uses of different communication practices. Providing a view of organizational life that reflects the experiences of those who have not only observed, but taken part in its functioning, this volume is unique in the breadth of issues covered, the variety of methodological choices used in gathering data, and the focus itself.
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