Marketing strategy : a customer-driven approach

書誌事項

Marketing strategy : a customer-driven approach

Steven P. Schnaars

Free Press , Collier Macmillan Canada , Maxwell Macmillan International, c1991

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注記

Includes bibliographical references and indexes

内容説明・目次

内容説明

Designed for marketing undergraduates or the first part of an MBA, this book traces the evolution of marketing strategy over 30 years from systems that stressed competition to the present focus on the customer. It argues that business strategy must be customer-driven to be successful.

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