CiNii Books - Credit management handbook

Credit management lies at the heart of every business, and in today's economic climate assessing credit risk and ensuring that customers pay on time can make the difference between prosperity and disaster. Formulating policy, planning cash collection, organizing and managing the required resources - every element is vital, and this book provides a complete guide to what is involved. The book first appeared in 1976 and for this third edition the text has been revised to reflect recent developments, including the changes in insolvency law, the revolution in microcomputer technology, the implications of the European Single Market, the effects of high-interest rates and the spectacular growth in credit card facilities. The Handbook contains contributions from no fewer than 23 authors, each of them an expert on a particular aspect of credit management.

Table of Contents

Part 1 The credit management function: the nature and history of credit
improving liquidity through credit control
credit department structure and responsibilities. Part 2 Credit terms and conditions: payment terms and conditions of sale. Part 3 Assessment of credit risks: establishing credit worthiness
credit limits and risk categories
insolvency risk assessment by computer
insolvency warning signs. Part 4 Sales ledger: sales ledger administration
computers for credit management. Part 5 Cash collection: collection practices
telephone collection techniques
collection agencies
planning and measuring debtors. Part 6 Credit insurance: home trade credit insurance
export credit insurance. Part 7 Export credit and finance: export credit and collections
export finance
foreign exchange. Part 8 Consumer credit: retail credit management
computers in retail credit
consumer credit law. Part 9 Commercial credit law: legal action for debt recovery
insolvency procedures. Part 7 Credit services: factoring
credit cards
finance houses
leasing finance.

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Credit management handbook

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