Caring for people : help at the frontline
著者
書誌事項
Caring for people : help at the frontline
Open University Press, 1990
- : pbk
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注記
Includes bibliographical references (p. [167]-168) and index
内容説明・目次
内容説明
A careworker is in the "frontline" and is often the person who deals first with clients who are frightened, upset, confused, angry and lonely; who washes, toilets and dresses clients; who sits with a dying client and deals with bereaved relatives. This book provides useful practical guidance and discusses how best to empathize with the client, how to listen, assess risks, encourage clients' self-esteem and independence. It deals with daily tasks and considers how to cope with emergencies. It shows how to avoid stress in the job and advises on career development.
目次
- The need for care
- being a client
- the fundamentals of caring
- helping with daily living
- listening and talking
- coping with emergencies
- death and bereavement
- looking after yourself
- making progress.
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