Service excellence : the customer relations strategy for health care

著者

• Leebov, Wendy

書誌事項

Service excellence : the customer relations strategy for health care

Wendy Leebov

American Hospital Pub., c1988

注記

Bibliography: p. 331-332

詳細情報

• NII書誌ID(NCID): BA12313415
• ISBN:
  • 1556480199
• LCCN: 87030631
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Chicago, IL
• ページ数/冊数: xvi, 332 p.
• 大きさ: 23 cm
• 分類:
  • LCC : RA965.5
  • DC19 : 362.1/1/0688
• 件名:
  • LCSH : Public relations -- Hospitals
  • LCSH : Hospital and community
  • LCSH : Customer relations
  • MESH : Consumer Satisfaction
  • MESH : Marketing of Health Services
  • MESH : Professional-Patient Relations