Theory and research in conflict management
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書誌事項
Theory and research in conflict management
Praeger, 1990
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注記
Papers presented at the Second Biannual Conference of the International Association for Conflict Management, held at George Mason University, June 1988
Includes bibliographical references (p. [209]-234) and indexes
内容説明・目次
内容説明
The twelve essays collected here offer a wide-ranging look at the latest theory and research in conflict management. Organized around six broad topical areas, the volume explores organizational conflict, communication and conflict, negotiation and bargaining, mediation and arbitration, conflict in the public sector, and international conflict. Interdisciplinary in scope, the essays are designed to help human resources professionals, industrial psychologists, managers, and students of organizational behavior learn to manage conflict by identifying ways to maximize its positive effects while minimizing its negative and potentially disruptive influences.
Each of the six sections includes two chapters and an introduction by one of the leaders in the conflict management field. Among the topics addressed are the goal interdependence approach to communication in conflict, applied communications research in negotiation, comparing hardline and softline bargaining strategies, consistency in employee rights, the effect of payoff matrix induced competition, and mediation in the People's Republic of China. The final two sections examine conflict in the public sector and international conflict, with individual chapters on managing conflict in the policy process, the theoretical dimensions of environmental mediation, relationships of hierarchy, and deterrence and the management of international conflict. Taken together, these essays provide a comprehensive overview of the current state of theoretical and applied work in conflict management.
目次
Preface
Organizational Conflict
Moderating Effects of Hardiness and Social Support
The Goal Interdependence Approach to Communication in Conflict: An Organizational Study
Communication Conflict
Applied Communications Research in Negotiation: Implications for Practitioners
To Probe or Not to Probe: Evaluating Mediators' Question-Asking Behavior
Negotiation and Bargaining
The Effect of Payoff Matrix Induced Competition on the Creation of Value in Negotiation
Comparing Hardline and Softline Bargaining Strategies in Zero-Sum Situations Using Meta-Analysis
Mediation and Arbitration
Mediation in the People's Republic of China
Consistency in Employee Rights
Conflict in the Public Sector
Managing Conflict in the Policy Process
Theoretical Dimensions of Environmental Mediation
International Conflict
Relationships of Hierarchy
Deterrence and the Management of International Conflict
Bibliography
Index
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