Workplace basics training manual

著者

    • Carnevale, Anthony Patrick
    • Gainer, Leila J.
    • Meltzer, Ann S.

書誌事項

Workplace basics training manual

Anthony P. Carnevale, Leila J. Gainer, Ann S. Meltzer

(The Jossey-Bass management series, ASTD best practices series)

Jossey-Bass Publishers, c1990

1st ed

  • alk. paper

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

Presents the findings of a three-year ASTD/U.S. Department of Labor nationwide study on how to develop a skilled workforce capable of meeting today's business requirements. Explains how to implement training programs that develop the new basic skills workers will need.

目次

PrefaceThe Authors Workplace Basics Advisory Panel and Skills Network Part One: Setting Standards for Competency at Work 1. The Economic Impact of Basic Skills 2. The Skills Employers Want Part Two: The Foundation: Learning How to Learn 3. Learning to Learn: Strategies for Acquiring Skills Part Three: Basic Competency Skills: Reading, Writing andComputation 4. Reading for the New Workplace 5. Writing with Impact 6. Computation in a Technological Workplace Part Four: Communication Skills: Speaking and ListeningEffectively 7. Oral Communication Skills 8. Principles of Good Listening Part Five: Adaptability Skills: Solving Problems and ThinkingCreatively 9. Resourcefulness 10. Creative Thinking: New Ideas for Old Problems Part Six: Developmental Skills: Managing Personal and ProfessionalGrowth 11. Self-Esteem: Confidence Leads to Competence 12. Motivation and Goal Setting: Developing a Personal GamePlan 13. Career Development: Planning for Today and Tomorrow Part Seven: Group Effectiveness Skills: Working With Others 14. Interpersonal Skills 15. Teamwork 16. Negotiation Part Eight: Influencing Skills: Making A Difference 17. Understanding Organizational Culture 18. Sharing Leadership Part Nine: A Blueprint for Success 19. Guidelines for Establishing an Effective Workplace BasicsProgram

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