Total quality learning : building a learning organisation
著者
書誌事項
Total quality learning : building a learning organisation
(Developmental management)
B. Blackwell, 1991
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注記
Includes index
内容説明・目次
内容説明
The two dominant factors in organizational life in the 21st century are likely to be quality and learning. This book is a synthesis of these two strands and demonstrates that by developing a parallel approach to learning and innovation the very substance of business can be transformed. The fundamental disciplines of production and marketing, finance and human resource management can be recast so that the whole of an individual business can be learning and innovating simultaneously. Out of such total learning arises true quality and commercial success. The author introduces key management and leadership skills, maps the route to individual self-improvement and uses charts and checklists to help managers assess and improve their management skills.
目次
- Part 1 Total learning: introducing total quality learning
- towards the learning organization
- learning and innovation
- creating learning fields. Part 2 Transforming your managerial self: identifying your learning style
- developing yourself as a manager
- charting the seven life paths. Part 3 Transforming your business knowledge: rediscovering the core of business - strategy, structure, systems
- transforming the business functions - markets, money, motivation. Part 4 Transforming your management skills: from apprenticeship to mastery. Part 5 Total quality: knowing yourself as a whole
- building a holographic organization. Appendices: management skills
- leadership skills.
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