Citizens, consumers and councils : local government and the public
Author(s)
Bibliographic Information
Citizens, consumers and councils : local government and the public
（Government beyond the centre）
Macmillan Education, 1991
- : pbk
Available at 32 libraries
Note
Bibliography: p. 188-205
Includes index
Description and Table of Contents
- Volume
-
ISBN 9780333525340
Description
This book explores the variety of ways in which local authorities have been attempting to get closer to the public they serve. It traces the emerging pressure for more responsive and accountable local government, examines the various initiatives from decentralisation through customer care to privatisation and discusses some of the questions posed by these new patterns of working. 'This informative and thought-provoking book...displaying the author's customary level of scholarship...should be required reading for all those who need to keep abreast of developments in local government'. - Michael Thrasher, Political Studies "Goes way beyond the recycling of best practice case studies...useful though they are in accessible paperback form". C.Game, Local Government Chronicle.
Table of Contents
Local Government and the Public - Pressure for Changes - Participation: Taking Part - Consultation: The Right to be Heard - Information and Access - Diversity, Pluralism and Choice - Models of Change - Bibliography
- Volume
-
: pbk ISBN 9780333525357
Description
This book explores the variety of ways in which local authorities have been attempting to get closer to the public they serve. It traces the emerging pressure for more responsive and accountable local government, examines the various initiatives from decentralisation through customer care to privatisation and discusses some of the questions posed by these new patterns of working. 'This informative and thought-provoking book... displaying the author's customary level of scholarship... should be required reading for all those who need to keep abreast of developments in local government'. - Michael Thrasher, Political Studies. "Goes way beyond the recycling of best practice case studies... useful though they are in accessible paperback form". C.Game, Local Government Chronicle.
Table of Contents
Local Government and the Public Pressure for Changes.- Participation: Taking Part Consultation: The Right to be Heard Information and Access Diversity, Pluralism and Choice Models of Change.- Bibliography.
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