Ethical banking : surviving in an age of default
著者
書誌事項
Ethical banking : surviving in an age of default
Macmillan, 1991
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注記
Bibliography: p. 212
Includes index
内容説明・目次
内容説明
This work analyzes pressures on bank managers and others in financial services. It guides them in ethical decision taking and behaviour and makes major contributions to new thinking on customer-banker relationships, including five "Canons of Ethical Banking". Giving a review of international banking and its impact on the High Street, the book provides a series of exercises with which readers can judge their own ethical standards, and test themselves with over 20 "ethical dilemmas".
目次
Preface - PART 1 - The Need to Define Ethical Banking - The Future Shape of Ethical Banking - Ethics: The Engine of Behaviour - The Ethics of Customer Relationships - The Ethics of Bank Marketing - Ethics and New Banking Law - Ethical Banking: The Cutting Edge of Service Quality - Developing Ethical Bankers - Essential Competences for the Ethical Banker - PART 2: DISCUSSION EXERCISES AND DILEMMAS - Bibliography - Inde x
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