Changing job structures : techniques for the design of new jobs and organizations
著者
書誌事項
Changing job structures : techniques for the design of new jobs and organizations
Heinemann Newnes, 1990
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注記
Includes bibliographical references (p. [343]-345) and index
内容説明・目次
内容説明
Changes in job content and in company structure result inevitably from technological advance and competitive pressures. This step-by-step guide explains how such changes can be managed to give improved performance of the manufacturing or service enterprise. The practical techniques that are described here, which are already successfully applied in many leading companies, are based firmly in case studies and data received from Dr Cross's research and cooperation with industry since the early 1980s. This work is funded by over 50 companies and by four trade unions.
目次
- Part 1 Why change job and organization structures?: introduction
- technological change
- resources
- external conditions
- structure of the book. Part 2 What do existing approaches offer?: change management and the process of change
- existing approaches to job analysis and organization design
- criteria for a method to design and develop job content and organization structures. Part 3 The structure of of the approach: introduction
- the overall structure of the approach. Part 4 Establishing a starting point: detailed preparations for the initial launch of a change initiative
- developing the terms of reference and rules for the proposed change
- definition and scoping of the problems and issues to be tackled
- selection of an appropriate method
- summary. Part 5 Data and information collection: measurement of work
- the task statement
- task attributes
- development of task listing
- development of task-related data. Part 6 Data analysis: task data cleaning and validation
- validation
- first plots
- reduction
- second plots
- design principles and evaluation criteria
- rules for analysis
- third plots
- possible new combination
- reduction
- fourth plots
- summary of designing an efficient and effective organization. Part 7 Selecting the best option: developing evaluation criteria
- sorting and weighing of the evaluation criteria
- applying the evaluation criteria
- estimating the benefits
- estimating the costs
- the balance sheet. Part 8 Implementation: implementation of the method (stages 1 to 7)
- training
- pay and rewards
- monitoring and evaluating the changes
- summary. Part 9 Communications: introduction
- key questions about communications
- questions about changes raised by those affected
- lessons learnt about communications from companies
- introducing new jobs and organization structures. Part 10 Where next?
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