Handbook of public services management
Author(s)
Bibliographic Information
Handbook of public services management
Blackwell, 1992
Available at 15 libraries
  Aomori
  Iwate
  Miyagi
  Akita
  Yamagata
  Fukushima
  Ibaraki
  Tochigi
  Gunma
  Saitama
  Chiba
  Tokyo
  Kanagawa
  Niigata
  Toyama
  Ishikawa
  Fukui
  Yamanashi
  Nagano
  Gifu
  Shizuoka
  Aichi
  Mie
  Shiga
  Kyoto
  Osaka
  Hyogo
  Nara
  Wakayama
  Tottori
  Shimane
  Okayama
  Hiroshima
  Yamaguchi
  Tokushima
  Kagawa
  Ehime
  Kochi
  Fukuoka
  Saga
  Nagasaki
  Kumamoto
  Oita
  Miyazaki
  Kagoshima
  Okinawa
  Korea
  China
  Thailand
  United Kingdom
  Germany
  Switzerland
  France
  Belgium
  Netherlands
  Sweden
  Norway
  United States of America
Note
Includes bibliographical references and index
Description and Table of Contents
Description
Public service managers are increasingly being expected to account for their activities and those of their organizations, in terms of measurable results. This book covers all the key issues currently affecting public service management. It is organized in a practical way to help readers approach strategic issues such as: managing relationships with the external environment, including regulatory and financial bodies and coping with the issues of privatization and competitive tendering; evaluation of the performance of public services and distinguishing criteria for doing so; developing staff and controlling professionally qualified staff and allocating and accounting for the use of resources, including information technology.
Table of Contents
- Part 1 Evaluating public services: evaluating the performance of central government
- assessing the performance of schools
- evaluating health services - from value for money to the valuing of health services
- the audit commission
- an overview of the use of performance indicators in local government. Part 2 Controlling public service professionals: managing universities
- controlling doctors
- local authority social workers
- the management of staff - the case of the London Fire Brigade reflections. Part 3 New approaches to resource management: local management of schools - a new system of resource allocation and accountability
- resource management in universities
- the Civil Service and the financial management initiative
- resource management in the social services
- resource management in the NHS
- reflections. Part 4 Strategic management: organization design and development
- the personal social services
- strategic management and local government
- the police
- the prison service
- strategic management in social service
- reflections.
by "Nielsen BookData"