Resolution of banking disputes
著者
書誌事項
Resolution of banking disputes
（Longman practitioner series）
Longman, 1990
1st ed
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注記
Includes index
内容説明・目次
内容説明
This work outlines how to handle disputes over banking services, from establishing whether the customer or the bank has a valid claim, to determining the most appropriate way of resolving the dispute.
This "hands-on" treatment in the widely used and respected Practitioner Series explains:
* how the Banking and Building Societies' Ombudsmen scheme operates
* how to obtain details of the data which a credit reference agency or bank holds on an individual
* the remedies available if that information is incorrect or misleading
Precedents and specimen letters, case references, a list of useful addresses and a glossary of banking terms are included, making for complete, practical treatment of the subject.
目次
- Part 1 Taking action against banks: planning the claim
- the relationship between banker and customer
- current accounts
- cheques
- other accounts
- customer's accounts
- payment accounts
- other services
- confidentiality
- ombudsman schemes. Part 2 Defending an action brought by a bank: proceedings for the recovery of unsecured debts
- proceedings for the recovery of secured debts. Appendices: useful addresses
- specimen letters
- statement of means checklist
- specimen court forms and orders
- list of participants in the banking ombudsman scheme.
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