Resolving grievances in the nursing home : a study of the ombudsman program
著者
書誌事項
Resolving grievances in the nursing home : a study of the ombudsman program
（Social work and social issues）
Columbia University Press, 1984
大学図書館所蔵 件 / 全20件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Bibliography: p. [225]-236
Includes indexes
内容説明・目次
内容説明
Starting with a review of the historical, philosophical, and political antecedents of the Swedish ombudsman, the authors place the idea of nursing home ombudsmanship within the context of an expanding population of older people who may require institutional care in their more advanced years.
目次
1. Antecedents of the Ombudsman Program 2. Structuring Quality Assurance Mechanisms for the Elderly in Long-Term Care 3. Study Methodology 4. The Ombudsman and the Complaint Grievance Process 5. What Do Ombudsmen Do? 6. Do Ombudsman Programs Get Results? 7. The Future of the Ombudsman
「Nielsen BookData」 より
