Total quality in the chemical industry
著者
書誌事項
Total quality in the chemical industry
（Special publication / Royal Society of Chemistry, No. 104）
Royal Soc. of Chemistry, c1992
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注記
Includes index
内容説明・目次
内容説明
"Total Quality in the Chemical Industry" gives an introduction to the background and terminology of Total Quality Management (TQM) and points out potential pitfalls facing anyone embarking on a TQM programme. It aims to smooth the way, identifying useful approaches in advance, and covers the importance of training in generating the cultural change and commitment necessary for success. Through a collection of case studies from manufacturers and service suppliers, the book describes the implementation of TQM in many different situations and areas of the chemical industry. It seeks to encourage others to act within their own organizations and so contribute to the momentum of quality improvement.
目次
- Changing the culture - measuring the progress, Dr W.J. Bowyer
- total quality management in Europe and EFQM, Kees J. van Ham
- the TQM programme of Hoechst in the UK, D.K. Taylor
- tidal tactics to total quality, J. Gilbert
- application of the total quality management process in the manufacture of polymers, S.H. Coulson
- Mother Nature - a quality supplier, Dr D. Howling
- ISO 9000 an international building block for or barrier to total quality management, B.F. Henshaw
- toll manufacturing and ISO 9002 - some problems and solutions, N. Gee
- total quality - total partnership, W.A. Christmas and J.M. Rugg
- haulage - the transport company perspective, R.A Kirby
- quality system certification for chemical industry on a world wide basis, N.A. Chichger.
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