Services for the elderly : case studies in administration and management
Author(s)
Bibliographic Information
Services for the elderly : case studies in administration and management
Sage Publications, c1992
- : pbk
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Note
Includes bibliographical references (p. 77-97) and indexes
Description and Table of Contents
Description
The most frequently recurring problems encountered by managers and administrators involved in care and provision for the elderly are examined in this volume.
Case studies are presented throughout to clarify programme evaluation, financial accountability, marketing and coalition building. Key concepts are examined, questions are provided to guide discussions, and tests are included to help readers focus on what they have learned and how it relates to their work situation.
Table of Contents
Foreword - Max B Rothman
Preface - Martha B Pelaez
Introduction - Milan J Dluhy and Martha B Pelaez
Keeping Your Agency Mission Current - Elliot J Stern and Richard M Hodgetts
Board Development - Milan J Dluhy and Sanford L Kravitz
Marketing Elderly Services - Elliot Stern and Richard M Hodgetts
Managing Change - Cathy S Kimbrel and G Ronald Gilbert
Fiscal Accountability - Milan J Dluhy and Richard M Hodgetts
Evaluating Program Effectiveness - Nancy L Ross and G Ronald Gilbert
Inter-Agency Cooperation and Conflict - Milan J Dluhy
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