Improving employee performance in the foodservice industry : a guide to employee discipline

Bibliographic Information

Improving employee performance in the foodservice industry : a guide to employee discipline

Karen Eich Drummond

(Foodservice employee management series)

Van Nostrand Reinhold, c1992

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Note

Includes bibliographical references (p. 151-153) and index

Description and Table of Contents

Description

Addressing employee discipline in the US food industry by examining it from traditional as well as contemporary perspectives, this handbook takes foodservice managers step-by-step through the disciplinary process, and also discusses the legal and preventative aspects of discipline.

Table of Contents

What is discipline? Why employees don't do what they should. Legal requirements. Disciplinary policies and procedures. Investigating. Deciding on action. Taking action. Documenting. Terminating an employee. Setting up an appeals process. Catch your employees doing something right. Other proactive techniques.

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