Shaping strategic change : making change in large organizations : the case of the National Health Service
著者
書誌事項
Shaping strategic change : making change in large organizations : the case of the National Health Service
Sage Publications, 1992
- : hard
- : pbk
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This analysis of the processes of strategic change is based on a four-year study of the UK's largest organization since general management replaced management by committee - the National Health Service. The findings are relevant to managers in all large organizations, whether private or public, and provide an agenda for management action. Amongst the more important are: that quality and coherence of policy is crucial to sustaining proposals for change; that team management is more effective than "macho" management; the crisis as a daily occurrence is the greatest enemy of change; that the lack of a single organizational culture is not a disadvantage, as it often facilitates flexibility; that the better the relationship between managers and professionals, the more successfully change can be achieved; that achievement of change depends to a considerable extent on good "networks" with local authorities and voluntary organizations; that managers with simple, clear priorities and persistence in pursuing objectives are most likely to achieve successful change; that local circumstances can produce totally different management action and results in furthering policy.
Generic theories on the processes of strategic change are applied extensively and, in particular, the authors present their model of "receptive" and "non-receptive" contexts for change and its connection with the rate and pace of change. The case material examines: different kinds of strategic change; successful and less successful change processes; the interwoven role of people, policies, organizational cultures and relationships; environmental processes for change; and the political economy of change.
目次
- Understanding the process of organizational change
- top-down restructuring - NHS general management as an institutional reform
- managing retrenchment - rationalization and development in the acute sector
- managing uncertainty and crisis - the case of HIV/AIDS
- managing major change - psychiatric services
- some aspects of success - mental handicap services
- the birth and early development of new organizations - building the district general hospital
- receptive and non-receptive contexts for change
- appendix - research aims and methodology.
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