The influence of service provider role perceptions and job satisfaction on customer oriented behaviors

Bibliographic Information

The influence of service provider role perceptions and job satisfaction on customer oriented behaviors

by K. Douglas Hoffma

U・M・I (University Microfilms International), 1987

Available at  / 3 libraries

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Note

Facsim. reprint of the author's thesis-University of Kentucky, 1987

Details

  • NCID
    BA18877005
  • Country Code
    us
  • Title Language Code
    eng
  • Text Language Code
    eng
  • Place of Publication
    Ann Arbor
  • Pages/Volumes
    viii, 136 p.
  • Size
    22 cm
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