Communicating for results in government : a strategic approach for public managers

Author(s)

• Garnett, James L.

Bibliographic Information

Communicating for results in government : a strategic approach for public managers

James L. Garnett ; foreword by Dwight Waldo

（The Jossey-Bass public administration series）

Jossey-Bass Publishers, c1992

1st ed

• paperback

Note

Bibliographical references: p. 277-290

Includes indexes

Description and Table of Contents

Description

Drawing on research and practical experience, James L. Garnett offers public managers a new, more systematic and strategic approach to communicating with superiors, colleagues, and citizens; presents guidelines for effective communication; and furnishes practical tools for using this new approach.

Table of Contents

Foreword. Part One: Understanding Communication in Public Management. 1. Why Communication Is So Crucial to Government Success. 2. Recognizing and Overcoming Barriers to EffectiveCommunication. 3. Applying a Strategic Model to Government Communication. Part Two: Communicating with Key Audiences to Achieve PublicManagement Results. 4. Relating to Administrative Superiors and ElectedOfficials. 5. Strengthening Exchanges with Subordinates. 6. Improving Relationships with Colleagues and OtherAgencies. 7. Communicating with Government's Publics. Part Three: Crucial Issues in Government Communication. 8. Communicating During Crises. 9. Communicating Ethically in Government: Issues andGuidelines. 10. Improving Communication Skills.

by "Nielsen BookData"

• NCID: BA19118291
• ISBN:
  • 1555424058
  • 0787900001
• LCCN: 91029727
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: San Francisco
• Pages/Volumes: xxiv, 306 p.
• Size: 24 cm
• Classification:
  • LCC : JF1525.C59
  • DC20 : 350.007
  • NDC7 : 317.9
  • NDC8 : 317.1
• Subject Headings:
  • LCSH : Communication in public administration
• Parent Bibliography ID:
  • BA04553435