Housing for life : a guide to housing management practices
著者
書誌事項
Housing for life : a guide to housing management practices
E. & F.N. Spon, 1992
1st ed
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注記
Bibliography: p. 153-161. - Includes index
内容説明・目次
内容説明
In many housing organizations housing management has been practised in a paternal and complacent fashion. There have been pockets of innovation and an awareness of the desires and needs of tenants, but it is the present government's legislation which is speeding the forces of change. Housing professionals in local authorities and housing associations are becoming increasingly aware of the necessity for changes in approach and the need to manage such change. Managements who do not respond will pay the price in loss of tenant loyalty, funding and staff demoralisation. One of the side effects of government policy has been to sharpen housing management response. The idea of tension between the political, organizational and personal levels is implicit in the book. "Housing for life" represents a credo which regards the needs of the person seeking help as paramount. Housing is needed for life, but at different times of life, the need will be different. Trying to meet each household's need is a challenge demanding ingenuity, flexibility and imagination. The book is divided into two parts. The first part relates to overall management and the second part to particular themes.
目次
- Part 1 Overview of the organization of the housing services: reasons for change since 1969
- management initiatives
- additional techniques to assist change. Part 2 Decentralization, Ian Colie and Kath Windle: decentralizing bureaucracies
- why decentralizaton?
- the experience of decentralization
- conflict between diversity and uniformity
- the importance of organizational culture. Part 3 Equal opportunities in housing, Jane Darke: legal position
- definitions
- evidence of discrimination
- service delivery - ethnic minorities, women
- disabled people
- unacceptable behaviour by housing workers
- employment issues. Part 4 Delivery of services: the basis of the landlord/tenant relationship
- service delivery
- problems and solutions for the elderly. Part 5 Homelessness: availability of stock
- definition of homelessness
- the variety and interpretation and practice
- good practice and clarification of the Code of Guidance
- housing options. Part 6 Participation and power in housing: definition of participation
- the law and tenants' participation
- housing access - the information difficulties for an applicant
- owner occupation
- avenues of participation in housing associations.
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