Usability : turning technologies into tools
著者
書誌事項
Usability : turning technologies into tools
Oxford University Press, 1992
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注記
Includes bibliographical references and indexes
内容説明・目次
内容説明
Usability: Turning Technologies into Tools collects six essays that herald a fundamental shift in the way industry and researchers think about usability. In this new, broader definition, usability no longer means safeguarding against human error, but rather enabling human beings to learn, to use, and to adapt the equipment to satisfy better the demands and contingencies of their work. Today, three quarters of all advanced technology implementations in
manufacturing fail to achieve their performance goals because of inadequate usability. By viewing the human being as a mechanistic system component, and not a particularly reliable one, the traditional "human factors" model of usability virtually ensures that the uniquely human qualities - experience, adaptation,
innovation - will be neglected, and therefore that new technologies will realize little of their true potential. Usability: Turning Technologies into Tools answers the need for better usability criteria and more effective design and usability assurance processes. In so doing, it leads the way to making a new, broader concept of usability central to design. Its chapters will be of interest to managers and professionals in computer systems, manufacturing engineering, industrial design,
and human factors, as well as researchers in disciplines such as computer science, engineering, design studies, sociology, organizational behaviour and human resource management, industrial relations, education, and business strategy.
目次
- 1. The Usability Challenge
- 2. Design for Usability: Crafting a Strategy for the Design of a New Generation of Xerox Copiers
- 3. An Approach to Designing Effective Systems
- 4. Skill-Based Design: Productivity, Learning, and Organization Effectiveness
- 5. Scandinavian Design: On Participation and Skill
- 6. Work at the Interface: Advanced Manufacturing Technology and Job Design
- 7. Enacting Design for the Workplace
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