Field service management : an integrated approach to increasing customer satisfaction

Author(s)

• Hill, Arthur V.

Bibliographic Information

Field service management : an integrated approach to increasing customer satisfaction

Arthur V. Hill

（The Business One Irwin/APICS library of integrated resource management）

Business One Irwin, c1992

Note

Includes bibliographical references (p. 181-184) and index

Details

• NCID: BA19314915
• ISBN:
  • 155623547X
• LCCN: 92006796
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Homewood, Ill.
• Pages/Volumes: xvi, 196 p.
• Size: 24 cm
• Classification:
  • LCC : HF5415.5
  • DC20 : 658.8/12
• Subject Headings:
  • LCSH : Customer service
  • LCSH : Customer service -- Data processing
  • LCSH : Consumer satisfaction
• Parent Bibliography ID:
  • BA19193945