Managing conflict in organizations

著者

• Rahim, M. Afzalur

書誌事項

Managing conflict in organizations

M. Afzalur Rahim

Praeger, 1992

2nd ed

注記

Includes bibliographical references (p. [197]-215) and indexes

内容説明・目次

内容説明

This is a revised and updated edition of Rahim's classic work. It provides a systematic approach to the management of organizational conflict. Conflict in organizations is classified as intrapersonal, interpersonal, intragroup, and intergroup. The management of these four types of conflicts involves, according to Rahim, the diagnosis of and intervention in conflicts. A diagnosis provides the basis for intervention, and intervention is needed to maintain a moderate amount of conflict at the individual, group, and intergroup levels. This enables the organization's members to learn Rahim's five classic styles of handling interpersonal conflict (integrating, obliging, dominating, avoiding, and compromising) so that they can deal with different situations effectively. This new edition will be of interest to scholars, students, and practitioners in management, organizational psychology, human resources management, and communication.

目次

• Nature of Conflict
• Conflict Management Design
• Intrapersonal Conflict
• Interpersonal Conflict
• Intragroup Conflict
• Intergroup Conflict
• Epilogue.

「Nielsen BookData」 より

詳細情報

• NII書誌ID(NCID): BA1932174X
• ISBN:
  • 0275936805
• LCCN: 92007479
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Westport, Conn.
• ページ数/冊数: xvi, 228 p.
• 大きさ: 25 cm
• 分類:
  • LCC : HD42
  • DC20 : 658.3/145
• 件名:
  • LCSH : Conflict management