Service encounters : towards successful negotiations from the perspective of customers

著者

• Kalaja, Paula Marjatta

書誌事項

Service encounters : towards successful negotiations from the perspective of customers

by Paula Kalaja

University Microfilms International, c1989

注記

Bibliography: p. 231-243

Facsim. reprint of the author's thesis (Ph.D.)--Georgetown University, 1989

Order no. 9009822

詳細情報

• NII書誌ID(NCID): BA19401157
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: Ann Arbor, Mich.
• ページ数/冊数: xvi, 243 p.
• 大きさ: 22 cm