The race without a finish line : America's quest for total quality

Author(s)

• Schmidt, Warren H.
• Finnigan, Jerome P.

Bibliographic Information

The race without a finish line : America's quest for total quality

Warren H. Schmidt, Jerome P. Finnigan

（The Jossey-Bass management series）

Jossey-Bass Publishers, c1992

1st ed

Note

Includes bibliographical references and index

Description and Table of Contents

Description

Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.

by "Nielsen BookData"

Details

• NCID: BA19517093
• ISBN:
  • 1555424627
• LCCN: 92016530
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: San Francisco
• Pages/Volumes: xxiii, 402 p.
• Size: 24 cm
• Classification:
  • LCC : HD62.15
  • DC20 : 658.5/62
• Subject Headings:
  • LCSH : Total quality management -- United States
• Parent Bibliography ID:
  • BA00116847