The power of people skills : a manager's guide to assessing and developing your organization's greatest resource

著者

書誌事項

The power of people skills : a manager's guide to assessing and developing your organization's greatest resource

Douglas Stewart

J. Wiley, c1986

  • pbk.

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注記

"A Wiley Press book."

Includes index

内容説明・目次

内容説明

A primer for managers who have little or no formal management training - or a refresher for more experienced managers. The book gives specific instruction on such topics as feedback, firing, presentation skills, meetings, career development (for self and staff), team building etc. Also included are self- assessment tests, surveys, checklists and feedback instruments, all written in an entertaining, accessible style.

目次

  • Why is it So Lonely at the Top? When Managers and Employees Communicate
  • If I am Talking, Who is Listening? Feedback is Free
  • Growing the Corporate Culture
  • Managerial Styles - Plain and Fancy
  • The Challenge of Change
  • Delegating - The Ultimate Skill
  • Absentee Manager - Who's Minding the Store? Help for the Problem Employee
  • Firing is Never Easy
  • Meetings - Power or Punishment? Creative Problem-Solving for Fun and Profit
  • Conflict and Resolution
  • The Manager-as-Coach
  • P=SOME: The Performance Equation
  • Team-Building for all Seasons
  • Poor Performance Comes in for Analysis
  • Mapping Career Development
  • About Time for Time Management? Detoxifying the Workaholic
  • Performance Appraisal: Who Needs It? To Train or Not to Train? Managerial Stress Management
  • Index.

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