Supervision : concepts, skills, and assessment
著者
書誌事項
Supervision : concepts, skills, and assessment
J. Wiley, c1990
2nd ed
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This text aims to be a practical, complete book for students studying to be first level supervisors and those in supervisory positions. It is divided into three areas. Part 1 includes a look at the overall organization; Part 2 focuses on the leadership of subordinates; and Part 3 deals with the areas of supervision that are less traditional but rapidly becoming important.
目次
THE SUPERVISOR AND THE MANAGEMENT PROCESS. The Changing Role of the Supervisor. Planning. Making Decisions. Organizing and Job Design. Personnel Selection and Staffing. Measuring and Controlling Results. LEADING EMPLOYEES. Effective Communications for the Supervisor. Motivation and Individual Needs. Managing Leadership Roles. Group Behavior and Team Building. Evaluating and Developing Subordinates. Administering Discipline. BUILDING RELATIONSHIPS AND PLANNING A CAREER. Building Effective Relationships with the Boss and with Peers. Developing Effective Relationships with the Union. Managing Time and Stress. Developing a Successful Career. SUPERVISORY SKILL--BUILDING LABORATORY. The Microtronics In--Basket. SKILL--BUILDING EXERCISES. Index.
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