Supervision : concepts and practices of management
著者
書誌事項
Supervision : concepts and practices of management
South-Western, c1991
5th ed.
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注記
Fourth ed. written by Theo Haimann and Raymond L. Hilgert
Includes bibliographical references and index
内容説明・目次
内容説明
This book should be of interest to management and business studies courses.
目次
Part I: Management overview. Supervisory management in the 1990's: the challenge of leadership. The managerial functions. Delegation: the supervisor's leverage. Motivation and supervisory management styles. Problem solving and decision making in supervision. Communication: the vital link in supervisory management. Part II: Planning. Managerial planning. supervisory planning and time management. Part III: Organizing. Principles of organizing. Organizing at the supervisory level. Meetings, committees and conference leadership. Part IV: Staffing. The staffing function and the human resources department. Selection, orientation, training and development. Performance appraisal, promotion and compensation. Part V: Directing. Supervisory directives and the introduction of change. Work groups and maintaining morale. Supervision of legally protected employees. Building positive discipline. Part VI: Controlling. Fundamentals of controlling. Accountancy, budgetary and other controls. Part VII: Labor relations. The labour union and the supervisor. Handling employee complaints and grievances. Index.
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