Effectively managing human service organizations

Author(s)

• Brody, Ralph

Bibliographic Information

Effectively managing human service organizations

Ralph Brody

（Sage sourcebooks for the human services series）

Sage Publications, c1993

• pbk.

Note

Includes bibliographical references and index

Description and Table of Contents

Description

This easy-to-read volume provides practical, workable ideas for improving management of social services organizations. It addresses five major issues: leadership; getting things done; interacting with staff; assessing and rewarding performance; and enhancing employee productivity. With real-life examples used throughout, the book also explores such issues as: dismissing unproductive staff; dealing with sexual harassment; managing cultural diversity; and handling stress.

Table of Contents

PART ONE: SETTING THE TONE OF THE ORGANIZATION Leading the Organization The Culture of a Productive Organization PART TWO: GETTING THINGS DONE Strategic Planning Implementing Action Plans Problem Solving PART THREE: INTERACTING WITH STAFF Making Meetings Productive Communication and Conflict Supervising Staff PART FOUR: ASSESSING AND REWARDING PERFORMANCE Appraising Staff Performance Compensating Work and Rewarding Performance PART FIVE: ENHANCING EMPLOYEE PRODUCTIVITY Time Management Getting and Keeping Productive Employees Dealing with Unproductive Employees Humanizing the Organization

by "Nielsen BookData"

Details

• NCID: BA19927685
• ISBN:
  • 0803950284
  • 0803950292
• LCCN: 92033061
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Newbury Park [Calif.]
• Pages/Volumes: xvi, 271 p.
• Size: 24 cm
• Classification:
  • LCC : HV41
  • DC20 : 361/.0068
• Subject Headings:
  • LCSH : Human services -- Management
• Parent Bibliography ID:
  • BA01302552