One-to-one management : counselling improve job performance
著者
書誌事項
One-to-one management : counselling improve job performance
Pitman, 1991
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内容説明・目次
内容説明
An examination of counselling in the workplace. Topics covered include sources of stress in the workplace, the role of the counsellor and dealing with disruptive processes. This text also looks at new patterns of employment and changes in working relationships.
目次
- Counselling - a management skill for the 1990s
- the changing workforce
- new job - new working conditions
- sources of stress - the work environment
- sources of stress - individual response
- what do we mean by counselling?
- where counselling can help
- the role of the counsellor
- setting the boundaries
- getting the story
- dealing with disruptive processes
- moving on
- your feelings as a counsellor
- making a referral
- what the organization can do. Appendices: Seven cases for counselling
- two counselling interviews
- questionnaire - are you a potential counsellor
- training in counselling
- where to get counselling.
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