Quality is personal : a foundation for total quality management
著者
書誌事項
Quality is personal : a foundation for total quality management
Free Press, c1993
- : cloth
- : pbk
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注記
Includes index
内容説明・目次
内容説明
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
「Nielsen BookData」 より
