Making quality happen : how training can turn strategy into real improvement

書誌事項

Making quality happen : how training can turn strategy into real improvement

Ted Cocheu

(The Jossey-Bass management series)

Jossey-Bass, c1993

1st ed

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注記

Includes bibliographical references (p. 187-192) and index

内容説明・目次

内容説明

This new book outlines a proven quality strategy that can be integrated into the fabric of any organization. It details a six-phase training curriculum that helps ensure continuous learning and lasting improvement. Step-by-step, this book explains what is required at each phase of the quality training process, offering guidelines for winning employee support for programs, information on powerful management systems and methods of process control, and more.

「Nielsen BookData」 より

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