Making quality happen : how training can turn strategy into real improvement
Author(s)
Bibliographic Information
Making quality happen : how training can turn strategy into real improvement
（The Jossey-Bass management series）
Jossey-Bass, c1993
1st ed
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Note
Includes bibliographical references (p. 187-192) and index
Description and Table of Contents
Description
This new book outlines a proven quality strategy that can be integrated into the fabric of any organization. It details a six-phase training curriculum that helps ensure continuous learning and lasting improvement. Step-by-step, this book explains what is required at each phase of the quality training process, offering guidelines for winning employee support for programs, information on powerful management systems and methods of process control, and more.
by "Nielsen BookData"
