Crisis management strategy : competition and change in modern enterprises
著者
書誌事項
Crisis management strategy : competition and change in modern enterprises
Routledge, 1993
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
"Crisis Management Strategy" offers an introduction to the theory and practice of crisis management in modern enterprises. Drawing on the experience of major multinationals world-wide, Simon Booth explores the process of crisis development, management and resolution in a wide range of businesses. Simplistic theories of "functional systems" and "internal weaknesses" are rejected, along with many of the conventional approaches that dominate the way most enterprises tackle crisis. Instead the author offers a new strategic approach based on a thorough understanding of the organization and its environment. The perceptions and attitudes of chief executives in real situations of crisis are weighed alongside the latest theories of crisis planning, to provide students and managers with clearer insight into the experience of crisis, risk and uncertainty in corporate management. All those concerned with strategic management should find an informed approach to the many different aspects of crisis management: planning for change; diagnosing crisis; external and internal crises; and finally, control systems and recovery strategies.
目次
Part One - Management Paradigms and Perspectives: 1. The Growth of Uncertainty. 2. Planning for Change. 3. Perspectives on Strategy - the Crisis of Diagnosis. Part Two - Crisis Management Theory and Risk Assessment: 4. Developments in Crisis Management Theory. 5. Risk Assessment and Management. Part Three - The Practice of Crisis Management: 6. Multinationals and Crisis Decision Making. 7. Managing External Crisis. 8. Internal Crisis Management. Part Four - Control and Recovery Strategy: 9. Control Systems. 10. Recovery Strategy. 11. Conclusions.
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