Hypertext and the technology of conversation : orderly situational choice

Author(s)

• Gray, Susan H.

Bibliographic Information

Hypertext and the technology of conversation : orderly situational choice

Susan H. Gray

（New directions in information management, no. 31）

Greenwood Press, 1993

Note

Bibliography: p. [247]-256

Includes index

Description and Table of Contents

Description

This book explores the usefulness of looking at very small aspects of human behavior in order to understand computer-human interaction difficulties with hypertext. The focus is on both mechanical actions and talk as social action. While this approach has been used fruitfully to study human-human interaction, Gray has constructed a unique study of human interaction with machines.

Table of Contents

Introduction Computer-Human Interaction, Social Construction, and Conversation Analysis Procedures Literalness and Categorization Troubles Linearity and Navigation Troubles Indexicality and the Social Construction of Accounts Patterns of Microanalysis Down Profoundly Troubled Paths: Troubles and Actors' Resources for Repair Attributions and Structural Metaphors Concluding Remarks Appendixes: Log Excerpt Locations: Drawing Locations: Additional Log Excerpts References Index

by "Nielsen BookData"

Details

• NCID: BA20930701
• ISBN:
  • 031328962X
• LCCN: 93009317
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: Westport, Conn.
• Pages/Volumes: x, 261 p.
• Size: 25 cm
• Classification:
  • LCC : QA76.9.H85
  • DC20 : 025.04
• Subject Headings:
  • LCSH : Human-computer interaction
  • LCSH : Hypertext systems
• Parent Bibliography ID:
  • BA0042779X