Design and operation of customer service systems

Author(s)

• Bender, Paul S.

Bibliographic Information

Design and operation of customer service systems

Paul S. Bender

AMACOM, c1976

Note

Bibliography: p. 200-203

Includes index

• NCID: BA20982396
• ISBN:
  • 0814453910
• LCCN: 75026661
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: New York
• Pages/Volumes: vii, 211 p.
• Size: 22 cm
• Classification:
  • LCC : HF5415.5
  • DC : 658.8/12
• Subject Headings:
  • LCSH : Customer service
  • LCSH : Customer relations