The Distribution management handbook
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Bibliographic Information
The Distribution management handbook
McGraw-Hill, c1994
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Includes bibliographical references and index
Description and Table of Contents
Description
More and more managers of successful companies realize the value of their distribution systems for both reducing costs and enhancing customer service. This guide covers the entire spectrum of today's key distribution issues, from marketing to order fulfillment. Featuring contributions from 30 experts in the field, it discusses distribution planning and design, current transportation and warehousing methods and future strategies, and effective management of a distrubution system. There is also coverage of such topics as customer orientation, quality turnarounds, and competitiveness, as well as case studies demonstrating real-world applications.
Table of Contents
Part I: Distribution Systems.Distribution Perspective.Marketing and Distribution.Customer Service.Distribution Network Systems.Distribution Planning and Site Selection.Distribution Requirements Planning.Organizational Structures and Careers in Distribution.Part II: Transportation.Transportation Strategies.Transportation Modes.Private Fleet.Carrier Rates and Services.Planning and Budgeting.Traffic Operations.Traffic Documentation.Specialized Transport.Part III: Warehousing.Warehousing Strategies.Warehouse Space Planning.Warehouse Layout Planning.Storage Equipment.Material Handling Equipment.Facilities Design and Maintenance.Personnel Planning.Warehouse Operations.Part IV: Managing Distribution.Distribution Network Monitoring.Traffic Management.Inventory Management.Personnel Supervision.Warehouse Management Systems.Vendor Management.Customer Satisfaction.Part V: Case Studies.Food Distribution.Office Furniture.Automotive Parts.
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