Next operation as customer (NOAC) : how to improve quality, cost, and cycle time in service operations

著者

• Bhote, Keki R.

書誌事項

Next operation as customer (NOAC) : how to improve quality, cost, and cycle time in service operations

Keki R. Bhote

（AMA management briefing）

AMA Membership Publications Division, American Management Association, c1991

注記

Includes bibliographical references

• NII書誌ID(NCID): BA21244459
• ISBN:
  • 0814423469
• LCCN: 90028669
• 出版国コード: us
• タイトル言語コード: eng
• 本文言語コード: eng
• 出版地: New York
• ページ数/冊数: 112 p.
• 大きさ: 23 cm
• 分類:
  • LCC : HD9981.5
  • DC20 : 658.8/12
• 件名:
  • LCSH : Service industries -- United States -- Management
  • LCSH : Customer service -- United States -- Management
• 親書誌ID:
  • BA03700363