The Grievance Process in Labor-Management Cooperation

著者

書誌事項

The Grievance Process in Labor-Management Cooperation

Michael J. Duane

Quorum Books, c1993

  • :alk. paper

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注記

Includes bibliographical references (p. [135]-148) and indexes

内容説明・目次

内容説明

In this ground-breaking book, Duane argues that companies of the 1990s will derive their real competitive advantage from labor-management cooperation. To this end, he notes that labor-management relations, as defined by grievance activity at the shop level, determines to a large degree whether joint ventures between labor and management will be successful. Accordingly, Duane offers a comprehensive discussion of how the grievance process affects labor-management cooperation and firm performance. He also identifies those factors that contribute to effective grievance resolution. Competitive threats have forced unionized firms to consider alternative industrial relations systems, including labor-management cooperation. In the first part of the book, Duane reviews the cooperative options that are available to labor and management. He begins by evaluating the effectiveness of various labor-management programs and presents practical examples of how to properly implement and maintain them. Cooperative contract negotiation is then offered as a possible labor-management strategy to enhance the competitiveness of the firm. Several suggestions are offered, aimed at ensuring that cooperation at the bargaining table will be successful. Throughout the book, a compelling case is made that the grievance process plays a critical role in promoting labor-management cooperation. Over 40 practical propositions concerning the determinants of forward-looking grievance resolution are identified and thoroughly discussed.

目次

  • Labor-Management Cooperation Joint Labor-Management Programs Gainsharing Programs Nongainsharing Programs Appropriate Structure of Joint Labor-Management Programs Contract Negotiations Recent History of Labor-Management Relations Union Avoidance Labor-Management Cooperation: Controlling Issues
  • Establishing Commonalities The Grievance Process The Standard Grievance Procedure Variations in Grievance Procedures The Grievance Process and Firm Performance The Grievance Process and Joint Labor-Management Programs The Impact of Background and Boundary-Role Factors on the Grievance Process Background Factors Boundary-Role Factors The Impact of Environmental Factors on Grievance Behavior Economic Conditions Technology Legal Regulations Bargaining Setting The Collective Bargaining Agreement Implications and Conclusions Implications of the Labor-Management Relations Model Improving the Grievance Process References Index

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