The next phase of total quality management : TQM II and the focus on profitability
著者
書誌事項
The next phase of total quality management : TQM II and the focus on profitability
（Quality and reliability, 42）
Dekker, c1994
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注記
Includes bibliographical references and index
内容説明・目次
内容説明
This work explains total quality management II (TQM II) which extends the fundamental principles of current TQM approaches and alters the focal mechanisms of traditional methods to create a hybrid strategy that accelerates the rate of corporate profitability. It shows how TQM II makes the vital connection between the local actions of management intended to improve the company and their impact on profits.
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