Communication in social work
著者
書誌事項
Communication in social work
（Practical social work）
Macmillan, 1994
- : pbk
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注記
Bibliography: p. 146-153
Includes index
内容説明・目次
内容説明
Using knowledge of communication skills from different sources (studies of chat perception, social psychology, evaulation research and practice theory), this volume introduces and examines the non-verbal, symbolic, verbal, and written communication skills required for social work practice in all settings. It then applies this basic knowledge and understanding to different purposes of social work - relationship building and maintaining, listening, giving information and advice, making a contract and intervention to help clients problem-solve or change attitudes or behaviour. Joyce Lishman is the editor of "Research Highlights in Social Work" series.
目次
- Helpful and effective communication - our clients' views
- kinds of communication
- relationship building and maintaining
- attending and listening
- sharing information
- making a contract
- intervention - non-verbal and verbal techniques for changing attitudes and behaviour
- intervention - written techniques for changing attitudes and behaviour.
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