Vision, values, and courage : leadership for quality management
著者
書誌事項
Vision, values, and courage : leadership for quality management
Free Press , Maxwell Macmillan Canada , Maxwell Macmillan International, c1994
- タイトル別名
-
Vision, values & courage
大学図書館所蔵 件 / 全20件
-
該当する所蔵館はありません
- すべての絞り込み条件を解除する
注記
Spine title: Vision, values & courage
Includes bibliographical references (p. 246-259) and index
内容説明・目次
内容説明
Today, quality is the battleground on which global competition takes place, yet without effective leadership no quality program can succeed. This penetrating book exposes the problems that arise when leadership in business fails to do its job, and offers powerful, inspirational examples of firms that have confronted this problem and prevailed through leadership that aims at producing quality results. By highlighting the practices of such noted leaders as Walt Disney and Michael Eisner at Walt Disney, Ray Kroc at McDonald's, Sam Walton at Wal-Mart, David Kearns at Xerox, and Robert Galvin at Motorola, the authors reveal how each of these legendary leaders possessed three crucial leadership characteristics - vision, strong values and beliefs, and the active courage to make their visions a reality. These characteristics, they show, make the difference between superior performance and "business as usual." With eloquent case studies, the authors demonstrate that unusually successful business leaders show the way for their employees by nurturing cultures that encourage and reward quality performance and by exhibiting personal characteristics that inspire excellence. A leader dedicated to a single vision, the authors show, inspires personal commitment to a common purpose. Walt Disney had a vision of a company that would never stop creating, innovating, and growing. Values and beliefs serve as the basis for direction and action in a business. Superior leaders, the authors argue, are expert in the promotion of values - such as Ray Kroc's obsession with high-quality, inexpensive food in a clean environment. The courage to make things happen is exhibited most dramatically by Sam Walton'sperseverance in mass-market retailing. The payoffs for these superior leaders included the loyalty and commitment of their employees, quality, and profits. The authors' approach to leadership for quality management - with its focus on vision, values, and courage - emphatically demonstrate
「Nielsen BookData」 より
