Strategic benchmarking : how to rate your company's performance against the world's best
著者
書誌事項
Strategic benchmarking : how to rate your company's performance against the world's best
J. Wiley and Sons, c1993
- : alk. paper
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注記
Published simultaneously in Canada
Includes bibliographical references (p. 251-258) and index
内容説明・目次
内容説明
An examination of the process of benchmarking, whereby companies re-examine their operations, reassess traditional practices and learn profitable lessons from other companies. Case studies included in the text cover the operations of such companies as Ford, General Motors and Xerox.
目次
- Linking Strategic Planning with Benchmarking
- Understanding the Essentials of Process Benchmarking
- Applying Benchmarking Results for Maximum Utility
- Doing an Internal Benchmarking Study
- Conducting a Competitive Benchmarking Study
- Performing a Functional Benchmarking Study
- Developing a Generic Benchmarking Study
- Expanding Benchmarking for Broader Applications
- Creating a Benchmarking Capability
- Chapter Notes
- Appendices
- Index.
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