Putting total quality management to work : what TQM means, how to use it & how to sustain it over the long run
著者
書誌事項
Putting total quality management to work : what TQM means, how to use it & how to sustain it over the long run
Berrett-Koehler, c1993
1st Berrett-Koehler ed
- hbk.(alk. paper)
- pbk.(alk. paper)
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注記
"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso
Includes bibliographical references and index