Putting total quality management to work : what TQM means, how to use it & how to sustain it over the long run

Author(s)

• Sashkin, Marshall
• Kiser, Kenneth J.

Bibliographic Information

Putting total quality management to work : what TQM means, how to use it & how to sustain it over the long run

Marshall Sashkin & Kenneth J. Kiser

Berrett-Koehler, c1993

1st Berrett-Koehler ed

• hbk.(alk. paper)
• pbk.(alk. paper)

Note

"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso

Includes bibliographical references and index

Details

• NCID: BA21797425
• ISBN:
  • 1881052230
  • 1881052249
• LCCN: 92031296
• Country Code: us
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: San Francisco
• Pages/Volumes: xiv, 201 p.
• Size: 23 cm
• Classification:
  • LCC : HD62.15
  • DC20 : 658.5/62
• Subject Headings:
  • LCSH : Total quality management