Total quality management in education

Bibliographic Information

Total quality management in education

Edward Sallis

(Kogan Page educational management series)

Kogan Page, 1993

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Note

Includes bibliographical references and index

Description and Table of Contents

Description

This study argues that the most effective means of assuring the quality and standards of teaching is through the introduction of total quality management (TQM). The author demonstrates the application and relevance of TQM and outlines the techniques by which schools can implement TQM principles.

Table of Contents

  • Why quality?
  • what does quality mean?
  • what is total quality management?
  • translation of TQM into an educational setting
  • the application of kitemarks into education
  • importance of measurement for assuring quality
  • implementation of TQM
  • tools for TQM
  • creating a quality institution.

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