Achieving service productivity : lessons from the best in the world

Author(s)

• Hörnell, Erik
• Hjelm, Per

Bibliographic Information

Achieving service productivity : lessons from the best in the world

edited by Erik Hörnell & Per Hjelm ; in association with Linsey J. Caton

（Financial Times/Pitman Publishing）

Pitman, 1994

Details

• NCID: BA21887175
• ISBN:
  • 0273603868
• Country Code: uk
• Title Language Code: eng
• Text Language Code: eng
• Place of Publication: London
• Pages/Volumes: ix, 292 p.
• Size: 24 cm
• Parent Bibliography ID:
  • BA18158122