Case studies in organizational behaviour and human resource management

著者

書誌事項

Case studies in organizational behaviour and human resource management

edited by Dan Gowler, Karen Legge, and Chris Clegg

P. Chapman Pub., c1993

2nd ed

大学図書館所蔵 件 / 全14件

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注記

Includes bibliographical references and index

内容説明・目次

内容説明

This book presents 24 research-based cases that require users to apply relevant theoretical models to the analysis of real-life organizations and to specify solutions to practical managerial problems. Nine of the cases additionally provide role-playing exercises. The book is organized into five parts and the cases deal with issues at the interface of strategy, organizational behaviour and HRM. These include: Japanese manufacturing methods, TQM, JIT, high-performance-work teams, greenfield sites, culture and commitment, delayering, recruitment, selection, appraisal and development, managing growth and retrenchment. All the cases are united by the common theme of managing organizational change - in settings as diverse as car components and assembly companies, British Airways, Fulham Football Club, retail distribution and retailing, a partnership of professional surveyors, the NHS and British Rail.

目次

Introduction PART ONE: FLEXIBILITY, QUALITY AND HRM IN MANUFACTURING Digital Equipment, Scotland - David Buchanan and James McCalman The VLSI Story Japanization in the UK - Nick Oliver and Barry Wilkinson Experiences from the Car Industry The Implementation of High-Performance Work-Teams - Sharon K Parker and Paul R Jackson Valleyco - Rick Delbridge and Mike Noon Total Quality on the Shopfloor A Greenfield Site - Helen Newell Cableco PART TWO: THE FLEXIBLE FIRM, MANPOWER PLANNING AND BARGAINING The Permanent Search for Temporary Staff - Dorothy Wong Finding New Employees for High Reliability Operations - Gary Brown The Open Door? Women and Equal Opportunity at Com/Co (North) - Janette Webb Multi-Plant Industrial Relations - Nicholas Kinnie Fast Foods PART THREE: DEVELOPING CULTURES OF QUALITY IN THE SERVICE SECTOR Culture and Commitment - Heather Hopfl British Airways Culture Change and Quality Improvement in British Rail - David E Guest, Riccardo Peccei and Amanda Fulcher Close to the Customer - Mick Marchington Employee Relations in Food Retailing Evaluating Teleworking in an Educational Establishment - Jean F Hartley and Mike Fitter PART FOUR: TOWARDS AN ENTERPRISE CULTURE? The Case of Aborted New-Company Formation - Gemma M Cox Organizational Failure or Emergent Potentiality? Decision-Making and Accounting - Janice Nahapiet Resource Allocation in the National Health Service Southglam - Michael Reed and Peter Anthony Managing Organizational Change in a District Health Authority The 'Perfect' Professional - Susan Walsh The Introduction of a Performance Appraisal System - Barbara Townley Ownership and Management - Nick Woodward The Case of Fulham Football Club PART FIVE: STRATEGY, STRUCTURE AND MANAGEMENT DEVELOPMENT IN A COMPETITIVE ENVIRONMENT Falkner Wilks - Tim Morris and Helen Lydka Managing Growth in a Professional Firm The Growing Pains of Harvey (Engineers) Ltd - Fiona E Mills Muddle in the Middle - Sue Dopson Restructuring in Autospares Management Development - John Storey A Tale of Two Companies Assessment for Development - Russell J Drakeley, Ivan T Robertson and Mike G Gregg Product Development - Ford Motor Co Ltd

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