TQM for technical groups : total quality principles for product development
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Bibliographic Information
TQM for technical groups : total quality principles for product development
Productivity Press, c1993
- Other Title
-
技術集団のTQC
Total quality management for technical groups
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Originally published as: 技術集団のTQC, c1990
Includes index
Description and Table of Contents
Description
If a baby were to abandon all attempts at walking because of one fall, Nike would be today's leading manufacturer of hand and knee pads instead of sneakers, since grown-ups would still be crawling. Learning, development, and the achievement of goals result from assessing failure, adjusting methods, and trying again. That's where TQM and continuous improvement cycles come into play. TQM for Technical Groups: Total Quality Principles for Product Development presents proven techniques for motivating technical staff, along with specific real world examples of their applications. The authors provide step-by-step instructions for using TQM in product development, for the enhancement of productivity, morale, and customer and shareholder satisfaction.
Table of Contents
Tables and Figures
Publisher's Message
Foreword
Preface by Buntera Kurahara
Preface by Kiyoshi Uchimaru
Acknowledgments
Part I- TQM for Technical Groups
The Background and Motivation for Introducing TQM
Improving Design Quality at NIMS
Promoting the TQM Program
Fundamental Viewpoint of Design and Quality Assurance
A Philosophy of Daily (Design) Management
The Present State of TQM at NIMS
The Practice of TQM
The Results of TQM
Facing the Future
Part II- The Fundamentals of TQM
Strategic Management and TQM
What is Hoshin Management?
How to promote Hoshin Management
How to promote the President's Diagnosis
About the authors Index
by "Nielsen BookData"